Shipping policy

SHIPPING

[[Note: 12-8-2022 - We typically use UPS Ground Shipping (1-2 Days for East Coast, 5-6 days for West Coast) or USPS First Class or Priority Shipping (1-2 Days for East Coast, 4-5 Days for West Coast). Because of the high volume of shipping over the holidays, UPS has informed us that the safest cut-off for orders to arrive by Christmas is: Sunday, December 18 for East Coast and Wednesday, December 14 for West Coast. Otherwise, we will have to use a dedicated overnight delivery service, which we are happy to do if you contact us before placing your order.]]

Orders typically ship within 3-5 business days, unless otherwise noted due to production lead time. During the holidays, we are trying our best to ship within 1-3 business days, but this cannot be guaranteed. You will receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 3-5 business days of placing your order, please contact us here.

Please note that all international orders are shipped delivery duties unpaid (DDU). Customs, duties, and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.

Unfortunately, we cannot calculate these charges prior to your order being placed. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.